Since we launched in 2017, online privacy is a priority for us.  We make sure that our privacy is in line with the law, and a recognized industry standard. Below are the main subjects our customers need information about, but for anything else, please feel free to contact us anytime.


A Cookie is a small file created by your browser and stored on your hard drive. It picks up useful bits of information about your time on our site and makes the experience smoother. For example, at ByeHerbs, we use cookies to collect information about which items you are choosing whilst you shop with us, and then we place the information about the products you finally choose into the checkout, ready for you to pay for once you are ready. If you reject cookies, you will be unable to place orders on the website.



We are using SSL bit encryption on our servers. Once you enter the secure site a closed padlock will show in your browser status bar. This means that your personal and card details are fully encrypted, and remain secure across the internet and after they reach our order processing center.

Site Reporting

We use Internet Protocol (IP) addresses to assist us in gathering broad demographic information, like for example, how many visitors we have in each European country. IP addresses are not linked to you or your personally identifiable information.


When you submit sensitive information via the website, your information is protected on-line, off-line and in transit. We do not store your actual password. Instead, a system known as MD5 hashing is used to ‘one-way encrypt’ your password, meaning we can only receive a correct password from you, not send your chosen password outwards from us to you or anyone else. Should you lose your password, you can void it and reset it, without worrying about it turning up in any of your mail.

Newsletters sends out regular newsletters with select discounts and offers, as well as exclusive content and product insight in conjunction with our brands. Typically we send between 2 and 4 newsletters per month to an email address you have given by your purchase. After purchasing products from our web site, you agree upon receiving newsletters. In most there will be emails with healthy tips. You can always opt-out by simply clicking the “unsubscribe” link at the bottom of a newsletter.

This newsletter is only between us at ByeHerbs, and you, our customers and subscribers. As such, we do not sell, or pass on your information to any third parties. When subscribing to our newsletter we collect the following mandatory information: First Name, Last Name and Email Address or just an Email Adress.

We hope you find our information and resources useful. Should you have any questions about this policy, please contact our team at

Legal Notices

We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your own system, we cannot guarantee that you will receive product with precisely the same color as your monitor showed. All products have been fairly described and the weights, dimensions and capacities given are approximate only.

All items are subject to availability. We reserve the right to withdraw any item from sale at any time should it not meet our standards.

All information including prices are correct at the time of publishing and include VAT (where applicable). We make every effort to maintain prices, although it may be necessary to change prices either up or down without notice.

The price change will be that quoted on the site at the time you place your order. However, you may find a different price should you look on our site at a different time.

We will endeavor to deliver your order within the delivery times quoted in information sent over email. You should note restrictions described on the site with regard to last delivery dates before holiday periods (such as Christmas).

All offers are subject to merchandise availability.

Terms of Use

By accessing, browsing and/or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree these terms, please do not use this site. The website makes no representation that this site or its content is appropriate or available for use in any locations outside Slovenia. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. None of team of or any of its directors, employees, agents or representatives will be liable for damages (including, without limitation, any compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damages to property and claims of third parties) arising out of or related to, and the use of, this site or its contents.

Your Consent

By providing personal information you consent to the collection and use of this information by as outlined in this privacy policy. In return, we promise to adhere to European data protection legalization, and to use this information to serve you better. Data collected on this website from European visitors will not leave Europe other than in accordance with those laws. If we change this policy we will post those changes on this page so that you are always aware of what information we collect and to what purposes.

Would you like to know which information we have stored in connection with your email? Please use THIS FORM and you’ll receive all the information. If you’d like to have your information deleted please let us know over email – and we’ll let you know the precise steps how to achieve complete removal of your personal data.

Trademarks and Copyrights

All trademarks, service marks and companies name or logos cited herein are the property of their respective owners.
All Web site design, text, graphics are the property of, Ajda Kolmančič s.p. © 2017. All rights reserved.

External Links and User Submitted Content

This web site may contain links to other sites and user-generated content. Please be aware that is not responsible for the privacy practices or the content of external sites. We encourage you to be aware when you leave our site and to read the privacy statements any web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact Details

We understand that most users do not have the time to go through pages of information on our site, so if you ever need any clarification, please contact us anytime on